Tech
SSA is rolling out a new chatbot for employees
The agency has said that it intends to use technology and AI to make up for workforce cuts.
Oversight
DOGE is building a ‘master database’ of sensitive information, top Oversight Democrat says
Rep. Gerry Connolly, D-Va., is calling on the Social Security Administration’s watchdog to investigate whistleblower claims that the efficiency team is compiling potentially sensitive data across several government agencies.
Management
Trump ‘anti-fraud’ memo could allow SSA to stop paying some Americans’ earned benefits
The document’s publication comes just days after reports that DOGE operatives overruled career workers to falsely label thousands of immigrants as dead.
Management
Democrats confront Social Security Administration about disruptions to constituent SSI accounts
This is the first oversight effort of Senate Democrats’ new Social Security War Room.
Management
SSA reorg plan contemplates field office closures, contradicting public statements
A March draft of the Social Security Administration's reorganization plan proposes "consolidating" field offices while shuttling customer service to AI and other automated platforms.
Transition
Musk and DOGE make the case for their efficiency, tech work
The DOGE team made statements that have been contradicted by agencies they're working for during a Thursday night interview on FOX.
Management
Dems call for Bisignano to withdraw as SSA tweaks controversial plan
The Social Security Administration announced Wednesday that the plan to end phone service for benefits applications and direct deposit changes will no longer apply to Americans filing for disability payments.
Management
Senators grill Bisignano about contact with SSA and DOGE officials
The nominee to lead the Social Security Administration acknowledged knowing one DOGE operative for 20 years, but denied improper contacts with officials prior to his confirmation, despite whistleblower accounts to the contrary.
Tech
SSA tech shop to be led by another DOGE associate
Scott Coulter will replace the agency’s previous CIO, who has been moved to a senior advisor position at SSA.
Workforce
SSA cancels telework with just a weekend’s notice
Union officials said the sudden and indefinite suspension of most bargaining unit employees’ telework agreements amounts to a de facto termination, despite acting Social Security Commissioner Leland Dudek’s promise to honor labor contracts.
Management
SSA head’s 3-month plan touts workforce reductions while calling for identity and AI investment
The acting commissioner at SSA said that he has “made some mistakes” and promised to learn from them in an email to staff Tuesday.
Exclusive
Management