Tech
Digital Identity Challenges Could Be a Roadblock to Improved CX
Government agencies are currently wrestling with how exactly to verify Americans who want to access federal programs and services.
Tech
GovExec Daily: The People Behind the CPSC Memes
Courtney Bublé interviews the Consumer Product Safety Commission's Joseph Galbo about the agency's Twitter presence.
Tech
How the Tech Modernization Fund Is Managing its Commitment to Customer Experience Projects
Having technologists on the team assessing potential projects and active TMF investments has been a key change over the past year, program leaders told FCW.
Management
$100M of Technology Modernization Fund Spending Is Tagged for Customer Experience Projects
The money, coming from the $1 billion investment in TMF made by the American Rescue Plan Act, will help implement the executive order on customer experience.
Management
The IRS Launched a Tax Credit Website Without the Authority to Operate, Watchdog Reports
The agency's CIO told auditors that the short-lived problem arose from a "one-time user error."
Management
Water Sector Leaders Seek Increased EPA Cybersecurity Collaboration and Guidance
Experts from the water and wastewater sectors called on the Environmental Protection Agency to take action on recommendations from the Cyberspace Solarium Commission to bolster cybersecurity for America's water infrastructure.
Workforce
Digital Corps Launches with 41 Fellows Across 13 Agencies
The program, run out of the General Services Administration, is meant to help government woo early-career tech talent.
Tech
Why Biden Just Declared Heat Pumps and Solar Panels Essential to National Defense
Other presidents used the Defense Production Act to boost fossil fuel supplies. Biden is using it to replace them with clean energy. But just ramping up production isn’t enough.
Management
More Reality Checks Could Help Keep Defense Programs on Time and Budget, GAO Says
The Pentagon has long espoused “knowledge-based acquisition,” but doesn’t insist on it.
Defense
Lawmakers Want to Know How Much Bad Software Costs DOD
When the House Armed Services Committee begins its markup process of the annual defense authorization bill on June 8, look out for a provision asking the Pentagon to account for wasted money and lost productivity caused by poorly performing software.
Oversight
Lawmakers Grill VA Tech Officials Over Stalled Progress on Cybersecurity
Top cyber officials with the Department of Veterans Affairs told Congress they are opposed to a bipartisan bill seeking to strengthen the agency’s cybersecurity standards—despite its ongoing failures to meet oversight recommendations.
Workforce
The EEOC Will Keep Online Mediation Around Post-COVID
The EEOC had to offer mediation sessions online because of the pandemic and the agency wants to keep the virtual option for the future.
Tech
GovExec Daily: Using AI to Predict Weather
SAIC's Jay Meil and Andy Henson join the podcast to discuss how artificial intelligence and machine learning are increasingly part of the forecasting toolbox.
Workforce
Solarium Successor Wants the White House to Lead on Cyber Workforce Strategy
One recommendation: establish cyber excepted service authorities, like the Department of Homeland Security's newly launched cyber hiring initiative, government-wide.
Defense
This is How ‘Cultural Artifacts’ Impede the Defense Department's Ability to Go Big on AI
Pushing AI to the battlefield to help commanders make more informed decisions also means confronting the Defense Department’s worst enemy: the budget process.
Tech
How Process Mining Uncovers Workflow Bottlenecks
Understanding how processes operate across technology stacks and departments can help agencies weed out inefficiencies.
Management
Agencies Aren't Hitting Disconnection Targets Under EIS
Some agencies may have to exercise "continuity of service" contract clauses to keep phones, internet and other network services online beyond the May 2023 deadline.
Management
Inside the Government Fiasco That Nearly Closed the U.S. Air System
The upgrade to 5G was supposed to bring a paradise of speedy wireless. But a chaotic process under the Trump administration, allowed to fester by the Biden administration, turned it into an epic disaster. The problems haven’t been solved.
Oversight
GovExec Daily: Why is Disinformation Such an Intractable Problem?
Nextgov's Frank Konkel joins the podcast to discuss the pause of the the Department of Homeland Security's Disinformation Governance Board.
Defense