Management
Which agencies do Americans think are doing a good job?
Recent surveys have shown that how Republicans and Democrats view federal agencies has switched since Donald Trump became president again.
Management
As Delivering for America proceeds, bipartisan lawmakers create caucus focused on improving postal operations
New Postmaster General David Steiner has previously said that he would continue his predecessor’s postal modernization plan, which members of both parties have criticized.
Pay & Benefits
Lawmakers sound alarm on administration of USPS health care program
The Office of Personnel Management still has less than half of the IT staff needed to support postal workers’ employer-sponsored health insurance program as it prepares for its second-ever open season this fall.
Management
New Postal Service leader lends support to controversial modernization plan
Postmaster General David Steiner said the controversial Delivering for America plan puts the U.S. Postal Service “on the right path.”
Workforce
Third postal union ratifies new labor contract
The agreements come as a new postmaster general is under pressure to unwind the reforms of his predecessor.
Pay & Benefits
Trump’s hiring freeze has jeopardized postal workers’ health care, IG says
OPM told its agency watchdog that it has taken steps to ensure the Postal Service Health Benefits Program remains adequately staffed and funded but failed to provide any evidence that it had actually done so.
Exclusive
Management
Postal group urges new postmaster general to halt stamp price increase
The cost of stamps has increased as a corollary of former Postmaster General Louis DeJoy’s much-criticized plan to overhaul U.S. Postal Service operations.
Management
With DeJoy out, postal stakeholders push for pause in criticized Delivering for America overhaul plan
Former Postmaster General Louis DeJoy, who reportedly was pressured into resigning, launched a 10-year reform plan called Delivering for America that members of both parties slammed for slowing service without any financial benefits.
Exclusive
Management
DOGE holds meetings with White House, new postal leadership and Treasury to discuss reforming USPS
Internal documents reveal a series of meetings with far-reaching impacts for the future of the Postal Service.
Management
Another postal union approves its collective bargaining agreement
As the National Rural Letter Carriers’ Association ratified its contract, members of the American Postal Workers Union began voting on their tentative deal.
Management
USPS confirms waste management executive and FedEx board member will serve as postmaster general
David Steiner will replace Louis DeJoy as the agency faces significant financial and political pressures.
Management
After DeJoy's departure, postal unions vow to fight any effort to upend USPS
The union officials are optimistic the postal board will choose a leader who believes in a public Postal Service.
Tech
USPS plans to use AI to enhance customer service
USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a cloud-based application this summer, which he said will be “the start of our AI journey.”
Management
DOGE to work with USPS to find efficiencies, DeJoy says
The mailing agency will work with GSA and the group led by Elon Musk, who has called for Postal Service privatization.
Management
Louis DeJoy to step down as USPS postmaster general
The postal leader brought a spotlight, controversy and a plan to save the agency to his role, but is now starting the process to find a successor.
Management
USPS turns a profit during busy season as DeJoy says his reforms are taking hold
The Postal Service will next look to reduce its headcount, continue consolidations and launch new products, though it still expects to lose money this year.
Management
USPS offers ‘little convincing evidence’ its reform plans will succeed, regulator says
Watchdog suggests Louis DeJoy’s overhaul initiatives are destined for failure without significant changes
Management
Getting mail to your door is just one part of what the postmaster general does
Alongside the business of mail delivery, the U.S. Postal Service also dwarfs the General Services Administration's real estate footprint.
Management
IG, regulator bash USPS plans to slow some mail delivery
A test rollout of a key Postal Service initiative has not achieved any of the promised cost savings, auditors find.
Management