Management

New Postal Service leader lends support to controversial modernization plan

Postmaster General David Steiner said the controversial Delivering for America plan puts the U.S. Postal Service “on the right path.”

Workforce

Third postal union ratifies new labor contract

The agreements come as a new postmaster general is under pressure to unwind the reforms of his predecessor.

Pay & Benefits

Trump’s hiring freeze has jeopardized postal workers’ health care, IG says

OPM told its agency watchdog that it has taken steps to ensure the Postal Service Health Benefits Program remains adequately staffed and funded but failed to provide any evidence that it had actually done so.

Exclusive Management

Postal group urges new postmaster general to halt stamp price increase

The cost of stamps has increased as a corollary of former Postmaster General Louis DeJoy’s much-criticized plan to overhaul U.S. Postal Service operations.

Management

With DeJoy out, postal stakeholders push for pause in criticized Delivering for America overhaul plan

Former Postmaster General Louis DeJoy, who reportedly was pressured into resigning, launched a 10-year reform plan called Delivering for America that members of both parties slammed for slowing service without any financial benefits.

Exclusive Management

DOGE holds meetings with White House, new postal leadership and Treasury to discuss reforming USPS

Internal documents reveal a series of meetings with far-reaching impacts for the future of the Postal Service.

Management

Another postal union approves its collective bargaining agreement

As the National Rural Letter Carriers’ Association ratified its contract, members of the American Postal Workers Union began voting on their tentative deal.

Management

After DeJoy's departure, postal unions vow to fight any effort to upend USPS

The union officials are optimistic the postal board will choose a leader who believes in a public Postal Service.

Tech

USPS plans to use AI to enhance customer service 

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a cloud-based application this summer, which he said will be “the start of our AI journey.”

Management

DOGE to work with USPS to find efficiencies, DeJoy says

The mailing agency will work with GSA and the group led by Elon Musk, who has called for Postal Service privatization.

Management

Louis DeJoy to step down as USPS postmaster general

The postal leader brought a spotlight, controversy and a plan to save the agency to his role, but is now starting the process to find a successor.

Management

USPS turns a profit during busy season as DeJoy says his reforms are taking hold

The Postal Service will next look to reduce its headcount, continue consolidations and launch new products, though it still expects to lose money this year.

Management

USPS offers ‘little convincing evidence’ its reform plans will succeed, regulator says

Watchdog suggests Louis DeJoy’s overhaul initiatives are destined for failure without significant changes

Management

Getting mail to your door is just one part of what the postmaster general does

Alongside the business of mail delivery, the U.S. Postal Service also dwarfs the General Services Administration's real estate footprint.

Management

IG, regulator bash USPS plans to slow some mail delivery

A test rollout of a key Postal Service initiative has not achieved any of the promised cost savings, auditors find.

Management

USPS privatization again under consideration, Trump says

The president-elect suggested he could bring back an idea from his first term that proved unpopular with both parties in Congress.

Management

House committee piles on criticism of DeJoy’s postal overhaul plans

USPS’ inspector general said there hasn’t yet been improvements to service timeliness and reliability.

Management

GOP senator to DeJoy: I will 'kill' your plan to reform USPS

Testy hearing shows significant, bipartisan divides remain between the postmaster general and Congress.

Management

DeJoy's changes will give USPS its best holiday season performance ever, officials say

The Postal Service paused some of its key changes over fears of negative fallout, but plans to resume them soon.