Management
USPS significantly ramps up payouts for those who help convict mail thieves
The Postal Service touts progress in crime crack down despite pushback from watchdogs and employee groups.
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Legacy programs stymie Biden's efforts to boost equity in infrastructure spending
Communities of color benefit when federal agencies pick transportation projects, but most infrastructure money is doled out using old rules that favor whiter areas, according to a new report from the Urban Institute.
Management
Lawmakers propose establishing a new customer experience chief at OMB
A House bill would also have agencies tap a senior official to coordinate improvements to government services.
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‘Historic agreement’ reached between VA and Cherokee Nation to expand veterans care in Oklahoma
The clinic, which will serve both non-Native and Indigenous veterans, is expected to open early next year.
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GOP’s House paralysis is a crisis in a time of crises
The House remains in limbo, with action needed as budget deadlines loom and a war between Israel and Hamas threatens to spread to other fronts.
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FBI’s new headquarters plan was not influenced by the Trump White House, watchdog says
An inspector general report four years in the making found that FBI officials nixed a plan to move its headquarters to suburban Washington, D.C., for reasons not related to alleged political pressure from the Trump administration.
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GSA starts the bidding for employee travel system competition
The General Services Administration will choose a single company to provide a "configurable (and) commercial" service that manages travel and expense services for other civilian agencies.
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How the U.S. Postal Service is doing cloud 'right'
The United States Postal Service CIO explained her agency started its cloud journey early and maintains a business objectives focus for migrations.
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A stopgap budget might be better for some civilian agencies than an appropriation
Professional Services Council President and CEO David Berteau said Thursday that the uncertain nature of budget negotiations and a looming spending cut baked into the debt ceiling deal means some agencies might be better off being funded at fiscal 2023 levels.
Management
Under fire, Social Security chief vows ‘top-to-bottom’ review of payment clawbacks
House members faulted the agency for issuing billions of dollars of payments in error and then, often much later, demanding that beneficiaries pay the money back.
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Senate lawmakers float plan to revamp agencies’ customer service
The Improving Government Services Act would require agencies to develop plans to implement private-sector customer experience best practices into how they interact with members of the public.
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COVID relief payments triggered feds to demand money back from Social Security recipients
House and Senate members have called for action on problems at the Social Security Administration.
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OIG: Eligibility gaps are a major challenge for SBA next year
A report outlining ongoing management and performance challenges for the Small Business Administration includes critiques of set-aside contracts versus the amount of contracting dollars actually headed to small businesses.
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State’s cyber overhaul bets big on zero trust to tackle emerging threats
The State Department started at the “bottom of the barrel” when the White House’s 2021 cybersecurity executive order was released, according to the agency’s chief information security officer.
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Democrats urge the White House to bind agencies to the AI Bill of Rights
“The federal government’s commitment to the AI Bill of Rights would show that fundamental rights will not take a back seat in the AI era,” the lawmakers argue.
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Will an attack on federal employees swing the election? Probably no
COMMENTARY | A closer look at what a recent series of focus groups revealed.
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Continuous vetting identifies risks earlier, and is getting ready to roll out across government
COMMENTARY | If there is an issue that could be flagged, federal employees should report it now, and get help, an expert says.
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Biden calls on agencies to spur more competition with their regs
The president wants an "all-of-government approach" to expanding choice for consumers and workers.
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Underfunding presents operations and cybersecurity challenges for FLRA in fiscal 2024, OIG says
The independent agency tasked with overseeing labor issues within the federal government is currently operating at the same budget level it was 20 years ago, while its unfair labor practice case load has risen 62% in the last four years.
Management