AI
SSA is rolling out a new chatbot for employees
The agency has said that it intends to use technology and AI to make up for workforce cuts.
Bipartisan bill calls for NOAA to use AI to forecast wildfires and extreme weather
The bill’s introduction comes amid Trump administration efforts to scale back the agency’s workforce and operations.
Top oversight Dem files resolution to demand answers from DOGE on AI use
The resolution of inquiry from Rep. Melanie Stansbury, D-N.M., would make the White House provide Congress with further information about DOGE’s use of federal data and AI.
What the federal workforce could look like with AI government employees
Planning will determine how effectively AI agents are incorporated to streamline agency processes and systems, government technology experts argued.
USPS plans to use AI to enhance customer service
USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a cloud-based application this summer, which he said will be “the start of our AI journey.”
HHS’ 2024 AI use case inventory shows move toward internal chatbots
The agency reported 271 AI use cases in 2024, which it said represented a 66% increase from its reported 2023 total.
DHS launches internal GenAI chatbot to leverage non-public data
Agency Secretary Alejandro Mayorkas said the tool, known as DHSChat, “will help men and women across DHS draft vital reports, summarize critical information, develop new software, streamline administrative tasks and much more.”
DHS releases guidance for AI in critical infrastructure
The Homeland Security Department worked with its diverse AI Safety and Security Board to develop a holistic approach for securing critical infrastructure that leverages AI technologies.
House Dems join push to create AI-focused civil rights offices across government
The bill, sponsored by Rep. Summer Lee, D-Pa., would require that federal agencies “utilizing, funding or overseeing AI” establish civil rights offices to address algorithmic bias.
DHS highlights hiring and project milestones on anniversary of Biden’s AI order
The agency said it has hired 31 technologists for its AI Corps and completed three pilot projects that have provided “valuable insights into the real-life impact of GenAI tools as well as their limitations.”
VA announces creation of new AI testing ground with FDA
VA Undersecretary for Health Shereef Elnahal told Nextgov/FCW that the testing environment is “a check in the process” to ensure that AI tools comply with federal guidance on the use of emerging tech.
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Inside the HHS reorganization to prioritize AI and emerging tech
Micky Tripathi wears many hats — assistant secretary for technology policy, national coordinator for health information technology and acting chief artificial intelligence officer — as the agency looks to expand its tech leadership.
The government needs to up its game on technology and use of data to better serve the public
COMMENTARY | Despite pockets of progress, the government is still behind the curve when it comes to modern technology and AI, writes one good government observer.
VA’s head of AI sees his role as a ‘bridge’ to future use
Meet the Department of Veterans Affairs CAIO Charles Worthington. He envisions a future where AI components are built into standard technology and software.
VA is updating its AI suicide risk model to reach more women
The department is looking to add military sexual trauma and intimate partner violence as risk factors for suicide in its predictive model for identifying veterans at high risk of self-harm.
AI tools helped Treasury recover billions in fraud and improper payments
Risk screening, check fraud detection and more have helped the government recover more than $4 billion, Treasury announced.
Partnership for Public Service plans AI training center for federal employees in 2025
The nonprofit’s proposed Center for Federal AI will provide federal employees with AI-centered education, career development and best practices-backed resources.
The Rise of the Chief AI Officer
In the year since the White House required agencies to name a CAIO, the people holding those positions have been responsible for many efforts and innovations that draw on advances in artificial intelligence.
HHS looks to balance use of clinical data in AI with safety, bias considerations
The agency’s acting chief artificial intelligence officer discussed the future of AI in healthcare delivery.
Senate Dems ask OMB for more regulations, support to mitigate algorithm bias
Sens. Ed Markey and Chuck Schumer are seeking updated guidance and organizational structures to prevent artificial intelligence from discrimination.
