Nextgov
Why the U.S. Postal Service Has the Best Customer Service in Government
The agency's "customer-obsessed" approach ranks highest in the federal government alongside the National Park Service.
Oversight
Ex-Pentagon Official Blasts Political Parties for 'Crisis' in Washington
John Hamre asks government management experts to take lead in fixing dysfunction.
Nextgov
Treasury’s USASpending.gov Revamp Might Be Bumpy, Official Says
Treasury's online federal spending tracker might still have some kinks by May 2017.
Management
How Plummeting Morale and Inept Leadership Has Created a ‘Crisis’ at Secret Service
Congressional report suggests dozens of fixes for scandal-plagued agency.
Oversight
Pentagon's Afghanistan Unit Spent $150 Million on Luxury Villas and Guards
IG says personnel could have lived on bases.
Pay & Benefits
Solving the Open Season Puzzle
Put the pieces together correctly and you could save some money in 2016.
Management
Why You Can’t Afford to Hold Out for the Perfect Hire
Hire for attitude. Train for skill.
Management
Obama on San Bernardino Shooting: 'We Don't Know Why They Did It'
The president said Thursday investigators are considering terrorism and a workplace dispute as possible motives for the shooting.
Defense
No Exceptions: Defense Chief Opens All Military Jobs to Women
In a historic decision, Ash Carter rebuffs Marine Corps, says the joint “force of the future” must integrate at every level and open its doors to America’s finest, male or female.
Oversight
Visa-Waiver Deal Could Smooth Path for an Omnibus Bill to Avoid Shutdown
The agreement on visas may ease some pressure on negotiators, though plenty of thorny issues remain.
Management
Punishment for VA Senior Executives Delayed Because of ‘Administrative Error’
Department has to rescind and re-issue demotions of Diana Rubens and Kimberly Graves, restarting the disciplinary process.
Route Fifty
5,000 Rape Kits Untested in New Mexico; Seattle Streetcar Line Nears Finish Line
Also: Arizona sheriffs unimpressed with new ‘border-security strike force’ and Florida lawmakers battle to raise lagging wages for state workers.
Nextgov
DHS to Meet with Tech Companies in Silicon Valley Next Week
Applying for DHS funding and securing the Internet of Things are on the agenda.
Management
Your Complete Guide to Acing This Year’s Performance Review
Don't be afraid to tell your boss when feedback makes you feel confused or disappointed.
Oversight
Obama Shows Resigned Anger After San Bernardino
The president holds a mirror up to America, and finds the U.S. exceptional in grotesque ways.
Management
Donald Trump on Building a Wall, His Boring Foes and His Lead
The GOP front-runner brings his road show to Northern Virginia.
Oversight
As Shutdown Clock Ticks, Parties Trade Barbs Over Omnibus
Neither House Democrats nor Republicans believe the other side is making good-faith efforts to reach a deal.
Oversight
Play of the Day: The Government Studies Old People Dating
There is some information that even the feds shouldn't want to know.
Management
Leadership Coaching Government Style
DIA is molding personal trainers. Should your agency be next?
Oversight