AI-Powered Agents Streamline State and Local Service Delivery

Organizations across the public and private sectors are exploring how to best leverage artificial intelligence (AI), and state and local government leaders are no exception. As they work to integrate increasingly advanced capabilities however, they must contend with challenges like workforce shortages and technology skills gaps. But what if AI could also be used to help fill those gaps?

Salesforce Agentforce offers public sector organizations the opportunity to build and deploy autonomous AI agents to augment their human workforce. From software and device troubleshooting to knowledge management and HR support, Agentforce can enhance capabilities across departments, offering easy deployment through pre-built templates and the ability to create agents from scratch with low-code customization.

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